Cancellation policy
Free cancellation up to 24 hours in advance — and as no payment is taken online, no refund is ever needed.
Free cancellation
Tell us at least 24 hours in advance and cancelling costs nothing.
How to cancel or change
Send us your booking reference (it's on your confirmation) by WhatsApp or phone on +90 536 603 75 84. If you'd rather change the date, tell us the new one and we'll check it for you.
Nothing to refund
Nothing is charged online, so a cancellation never involves a refund: you pay only on the day of your visit.
Later than 24 hours before?
Please still let us know as soon as you can — it helps us plan the transfer and the hamam for everyone else.